A page for each kind of need
Emergency leak, repair, replacement, coatings and maintenance each deserve their own page, so the headline answers what the searcher typed.
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Get results in days, not monthsResults in days, not monthsThe buyer and the cycle
The people who search are building owners, property managers, facility directors, asset managers, school and church administrators, and board members of condominium and business associations. Many are not roofing experts. They know something has gone wrong, such as a leak over a tenant, a failed inspection, an insurance letter, a roof that has reached the end of its warranty, or a capital plan that needs a number. They search with phrases such as "commercial roof leak repair", "flat roof contractor", "TPO roof replacement", "roof coating for warehouse", "commercial roof inspection" and "roof maintenance program".
Most larger jobs are won through relationships, bid lists and repeat work, and paid search will not replace those. What it does well is catch unplanned demand: the emergency leak, the manager who is new to a property and has no roofer on file, the owner who needs three proposals by Friday. It also works for a roof maintenance and inspection offer that opens the door to a larger project later. The ads should be written to filter out single-family homes if you do not serve them, since a homeowner with a pitched shingle roof and a manager with a hundred thousand square feet are different calls.
The sales cycle is longer than in residential work and involves several voices: whoever notices the leak, whoever approves the budget and, often, an engineer, consultant or insurer. A useful page therefore answers questions at several levels. It names the roof systems you install and repair, such as single-ply, built-up, modified bitumen, metal and coatings, describes how you inspect, explains the manufacturer warranty options you can offer, and shows what a proposal includes. Only list systems, manufacturer programs and certifications that your company actually holds.
Seasonality is less sharp than in residential roofing but still real. Storms and freeze-thaw cycles create leak calls, fiscal-year budgets and capital planning create replacement inquiries, and many owners want work finished before winter or before a busy season for the tenant. Ads can lean toward repair and emergency in storm periods and toward inspections and planned replacement when budgets are being set.
Insurance claims add another thread. After hail or wind, building owners may search for a roofer while an adjuster is still on the way, and what they need from you is an honest assessment and documentation, not a sales pitch. Be careful with ad copy around storm damage and claims, because rules about what a contractor may say or do in a claim differ by state. Describe the inspection and the report you provide, and leave coverage decisions to the insurer and the owner.
It also helps to be realistic about geography. A commercial roofer may travel farther than a residential company, but the service area still has limits set by crew availability and response time. Target the metros and counties where you can inspect within a day or two, and let the pay per click budget concentrate there instead of spreading thin across a whole state.
What to track
| What to record | How it is captured | What it tells you | Common pitfall |
|---|---|---|---|
| Phone calls of real length | Call tracking numbers on the site and in ads, with recordings where the law and your notice allow | Which searches reach a decision-maker, and how calls are answered | Counting every ring as a lead, including wrong numbers and vendors |
| Emergency and after-hours calls | A separate number or routing rule and a time stamp | Whether leak calls reach someone, and how fast | Ads running overnight with no one to answer |
| Bid and proposal requests | A form for plans, scope and deadline, tagged by source | Which campaigns bring work you can actually price | Forms that collect a name and no scope |
| Site visits and inspections booked | CRM stage or calendar entry created by the estimator | The step that separates a curious caller from a real prospect | Not logging it, so the ad platform never learns about it |
| Proposals sent | Estimating software or CRM export | How many conversations turn into numbers | Losing the original source after a long delay |
| Signed work and its value | CRM, imported back into the ad account by a marketer | Which campaigns bring revenue, not just activity | Waiting for perfect data and never importing any |
| Repeat and multi-site clients | Account notes marking client type | The long-term value of one search | Treating a property manager as a single job instead of a portfolio |
Landing page and call handling
Match the search
Emergency leak, repair, replacement, coatings and maintenance each deserve their own page, so the headline answers what the searcher typed.
Build trust
Show the roof systems you work with, building types you have handled and the scope of a typical project. Use real photos and descriptions you are allowed to share.
Reduce risk for the buyer
Commercial buyers check insurance, licensing and safety practices. Say what you hold and make certificates easy to request.
Collect a scope
Let people attach plans, photos or reports, state a deadline and say whether the roof is leaking. This saves time on the first call.
Protect the budget
Assign someone to answer during business hours, a clear rule for after-hours leak calls, and a quick call-back promise you can keep.
Qualify politely
Ask building type, approximate size, roof system if known, leak status and who decides. A few questions turn a call into a visit or a courteous referral.
Putting it together
Review how your last several commercial jobs started, who called and what they asked, so ads, pages and tracking reflect your actual buyers.
Emergency repair, replacement, coatings and maintenance each get a campaign, and residential-sounding searches are excluded unless you serve them.
Create or revise landing pages for each campaign, add the plan-friendly form and install call tracking.
Tag every call and form by source and agree with your estimator on how site visits, proposals and wins are recorded.
Each month, upload qualified calls, site visits and signed work so bidding learns from the events that matter.
Compare campaigns by site visits and proposals, then adjust budgets, schedules and negatives with the long cycle in mind.
What management costs
Commercial roofer questions
It is paid search for contractors who work on commercial and industrial roofs. Ads appear when owners and managers search for repairs, replacements, coatings and inspections, and you pay the platform when someone clicks or calls. Results depend on the landing pages, the way calls are answered and the tracking behind them.
Our fee is $895 a month for one platform, $1,595 for two and $2,295 for three. Ad spend is separate and paid to the platform. There are no setup fees or contracts. Budget should be worked out from the value of a signed commercial job and your capacity to bid.
No. Most large commercial work comes through relationships and invitations to bid. Paid search is useful for unplanned needs, new managers and inspection or maintenance offers that start a relationship.
Use commercial language in the paid ads, name the building types you serve, exclude residential searches, and make the page clear that you work on flat and low-slope roofs. A short qualifying question at the start of calls helps too.
Only if someone can answer at all hours and a crew can respond. If not, advertise during business hours or use a clear message about response times. An emergency ad that reaches voicemail wastes money and trust.
Record the source when the lead arrives, log site visits and proposals, and add the signed value when it comes. Review campaigns by those later events, not by clicks, and expect reports to lag.
Google offers them for some trades and areas, and availability for commercial roofing may differ from residential. Check the eligibility tool, and do not assume it replaces search campaigns.
Only the ones you truly hold and can document. If you are a certified installer for a manufacturer or can offer a particular warranty, say so with the correct terms. Avoid vague promises about how long a roof will last.
Ads can run within days of approval, but commercial cycles are long, so early weeks are mainly for learning which searches bring serious callers. We do not promise a number of bids or wins.
Worth comparing
Want the organic side or the lead side too? See getting more leads, buying leads, lead generation programs, SEO, internet marketing, and best keywords for commercial roofing.
Get in Touch
Walk us through the last few commercial jobs you won, who called, what they asked for and how long it took, and we will map the tracking and pages around that. Call 610-825-4363 or email hello@getphound.com.
